Archive for the 'Helpful Tips' Category

New Cyber Crime Threat Identified

Friday, September 9th, 2011

On Aug. 30, the news broke that a hacker calling himself “Comodohacker” made off with a Google authentication certificate on July 19, which allowed him to set up fraudulent Web pages under a legitimate Google domain name and harvest the personal information of anyone who visited his spoofed sites.

Read the rest of the article here from MSNBC“Cracked Digital Certificates Endanger ‘Web of Trust’”

Scary! So the 3 things that lead to this cyber-disaster were:

(1) easy to guess passwords,

(2) lack of antivirus software and

(3) not being patched to the latest security update.

Who’s been talking about that again? That’s right, Now IT Works.  Talk to your account manager about signing up for a Blue Steel Support Program today!

Did You Know?

Wednesday, September 7th, 2011

Did you know that nearly four out of five technology professionals believe employees are putting their companies at risk by failing to act safely online, according to new research. In a study by anti-virus firm Sophos, 79% of the IT workers polled said that in spite of their group’s instructions, many employees continue to open unsolicited e-mail messages and attachments, and to inadvertently download spyware from Web sites.

Be prepared – don’t let disaster strike your business computer network! Contact Now IT Works to learn how to protect your business from employees downloading games or illegal software that could open your network to evil forces from the internet such as viruses or spam.

Ask about PC Crash Protection today!

Now IT Links

Monday, August 8th, 2011

Facebook Adds “Expecting” Option

Wednesday, August 3rd, 2011

Facebook recently announced that they will offer an option in the “Friends and Family” section (under Edit Profile) that allows users to choose “Expected: Child”, along with listing a due date and name, if already decided.

It’s been speculated that the option was introduced to cut back on the amount of parents-to-be who create separate pages for their impending bundles of joy. It is technically against Facebook rules and regulations to have a page if you are under the age of 13.

Be careful not to change your status to “Expected: Child” if you have friends who will be offended to find out this way or if you are friends with your co-workers and haven’t let your boss know your maternity plans yet.

Do You Check Your SmartPhone Too Much?

Thursday, July 28th, 2011

If you answer yes to the question above, you’re not alone, according to a study in the journal of Personal and Ubiquitous Computing. These checking habits consist of repetitive checking of email and other social networking applications, “lasting less than 30 seconds and occurring within 10 minutes of each other.”

On average, people check their phones 34 times a day, not because they need to but because it has simply become a habit.

Here’s a few questions you can ask yourself to find out if you are a habitual checker:

  1. Do you check your email even when there is no notification of a new email being received?
  2. Are you starting to annoy the people around you?
  3. Does not checking your email or having your phone around makes you start to shake and sweat?

If you’d like to break the habit, schedule times when you will be without your phone – perhaps when you have plans with friends or during family events. As with anything else, the first step in acknowledging you have a problem is admitting it…

Now IT Links

Thursday, July 21st, 2011

Steps to Prevent Critical Data Loss (Part II of II)

Thursday, July 7th, 2011

Step 5: Replace your hard drive

Most hard drive manufacturers only warranty their hard drives for one year. For most brand-name desktop computers, you should try to replace your hard drive every 24 months. Replacing your hard drive might sound like a major upgrade but with common disk-cloning software available, moving your entire Windows setup and all programs isn’t very difficult any more. Take advantage of reinstalling your operating system on the new hard drive and rest assured you are starting with a fresh drive and no problems.

Step 6: Store your data in one folder, or use sub-folders

By this point, you already know that backups are important and you know you should be doing it – but you have data all over the place, right? Try spending a few minutes and move all your data to one location. Then you can create shortcuts to these locations from your desktop.

Step 7: Archive your data every 12 months

If your backups continue to grow in size, you may want to archive data that you aren’t using. Create a folder called “Archive” that lives outside the normal backup folder and move any data that you don’t use into this folder. You should burn this data onto two separate CD’s; one for your on-site use and the other should go to an off-site location. When the CD’s have been successfully burned and checked, you can empty the Archive folder and start over.

Step 8: Save your Outlook Express email

An item that is usually forgotten from the backup plan is Outlook Express email. By default, there are two types of files you need to backup – the first is .WAB (this is the Windows Address Book) and the other is .DBX (this is where all of your email lives – be careful, for every sub-folder you create, there will be a corresponding DBX file). In Outlook Express, click on Tools, Options, Maintenance – you can change the location of your DBX files to be placed inside of your single backup folder.

Steps to Prevent Critical Data Loss (Part I of II)

Tuesday, July 5th, 2011

A helpful post from our archives -

Step 1: Backup your data

If you’ve been told once, you’ve been told 100 times – back up your data. Here’s the hard truth – your hard drive is going to fail or it’s going to get wiped out by a virus or you are going to delete some extremely important information one unsuspecting afternoon. These things happen every day, every hour – somewhere. It’s 2008 and it’s easy to backup your data so make sure you are doing it.

Step 2: Check the backup logs

There is no way around it – consider this the “brushing your teeth” part of your day. It’s a pain sometimes but it has to be done consistently. You need to check a few things – make sure the backup actually ran, that it found your backup device and then ensure that the backup was not only complete but successful.

Step 3: Test your backups

So you’ve been backing up your data for the last 2 years to your CD burner and you figure you have it all under control, right? Have you ever actually verified that the backups are working? It’s crucial that you make sure the backups are copying your data and that it can be restored if needed. A good test would be to restore some piece of information every month or once a quarter – this will give you piece of mind in the event of a real disaster.

Step 4: Take your backups offsite

This is the most basic definition of disaster recovery. If your home or office is ever involved in an unfortunate disaster; burglary, fire/water damage or natural disaster, have a current copy of your data at an off-site location will put you in a better position to get back online.

Beware of New Twitter Scam

Friday, June 24th, 2011

There is a new scam making its way around Twitter lately, which promises to increase a user’s followers. However, all this scam really does is give control of the account to a third party.

The tweet simply says “I will follow back if you follow me” and includes a shortened link that would typically be seen on Twitter. When that link is clicked on, the user is redirected to a site that offers either a pay-plan or a free trial. The user must then re-enter their Twitter log-in information, which is how the third-party is then able to access the account.

According to PC World:

“While the scam is making the rounds again, it is not a new one. Researchers at Zscaler explained the details of the ploy several months ago, noting some services ask for credit card numbers in exchange for VIP status, which promises 400-1,000 new followers a day. In reality, the compromised Twitter account is then used to send out Twitter spam to promote the service and follow hundreds of other accounts but result in no meaningful additional followers, according to Zscaler.

Cluley advised anyone who had fallen into the trap to revoke the application’s rights immediately in the Settings/Applications section of a Twitter account. Changing one’s password is also recommended, he said.”

It is best to follow the same rules as with email – if you don’t know who sent you the link or if it is not from a trusted source, don’t click on it.

Business Email Etiquette

Thursday, June 16th, 2011

We’ve all gotten those emails where the content is about business but the delivery is lacking some professionalism. Maybe it’s the email that is written in all caps, seeming like the writer is yelling at you for no apparent reason. Or perhaps you get annoyed when someone spells your name wrong, despite the fact that the correct spelling is merely 2-3 inches above, in the address line.

Whatever your own personal email pet peeve is, be sure to read this article from CNNTop 10 Business Emails You Shouldn’t Send” to make sure you aren’t guilty of these silly mistakes.