We are pleased to announce the first winner of our quarterly Customer Survey drawing. The winner of a new Amazon Kindle is: Walt Perron from Benhaven School. Congratulations!
We appreciate all of the feedback we have received thus far. We hope our customers will continue to fill out these surveys to be entered into the next drawing, which will take place on December 1st, 2010.
Have a great weekend everyone!
“The temp accidentally deleted a file – can I get it back?”
A networking associate called the Now IT Works help desk one morning with that very question. He had a temporary employee in the office who was doing some clerical work when she accidentally deleted a file from the public folders.
How Now IT Works Was Able to Help
As it turns out, the temp didn’t delete the folder but simply dragged-and-dropped it into another folder on the public drive. Now IT Works can help you set high-level safeguards so that only certain employees are able to make changes, add or delete files to existing folders.
Also, your Windows-based server has the ability to monitor critical folders and log entries with the date, time and name of the employee who made the changes.
Clients who subscribe to our Blue Steel service can have this feature activated easily.
Over the weekend, many Fantasy Football drafts took place around the country. In honor of that, we’ve dusted off an old, but still interesting blog post about fantasy football and how it affects your business/office -
Example: If there are 5 employees within your company and they spend an hour each week on their fantasy football teams, after 17 weeks of play (not including playoffs), it would cost your company approximately $3,843.70 each season.
And let’s not forget that Fidelity had no problem firing four employees last year, all of whom were caught participating in their fantasy football league while at work.
There are services available to restrict internet usage during high-peak times; March Madness, playoffs. If you are interested in learning more, please contact a Now IT Works representative.
Did you know that web-surfing & personal communications accounts for 27% of the average work day?
The average worker wastes over 2 hours* each day checking their Facebook accounts, downloading music and communicating with friends. Without the proper precautions in place, they have the capabilities to install programs on their computer, some of which can carry viruses to your business network.
Not only can these applications put your technology at risk but lost productivity can cost as much as $1000 per month, per employee.
During your initial setup with Now IT Works, your Account Manager will review all of the necessary software it takes to run your business, along with the proper web surfing policy for your employees.
(*source: Salary.com)
After a lengthy break from the web, the Now IT Works team is back and ready to put our blog back on the map!
Here is what we’ve been up to:
A special thank you to all of our readers for sticking with us. Have a great weekend everyone!
Our help desk received a call one morning from a prospective customer who was in a panic. He had just sent out a very important email from his phone, to a client and received a bounce-back notice that the email had not been delivered. When he got to the office, he learned that no one had access to Outlook so he called Now IT Works.
As it turns out:
As a Now IT Works client, your servers are being monitored on many levels:
The Now IT Works blog comes back to life!
Have a safe and happy holiday!
Imagine that when you woke up this morning, got ready for work and jumped in your car like you always do – it didn’t start. Then you looked in the rear view mirror and spotted your mechanic walking up the driveway with his tools, ready to get you out of a jam. That would be great, right?
If you are a Now IT Works customer – you can have that same sense of relief when it comes to your business technology.
A customer in Norwalk had a server go offline overnight but with our advanced systems, we knew about the problem and had a technician on-site to assist early that morning. The customer was thrilled that, even though the problem occurred, she didn’t have to walk into an emergency situation like this, call the help desk for a support request and wait – Now IT Works was there in a flash!
In the end, there was a problem with the cable connection so the technician made sure the hand-off to the appropriate vendor was smooth and that the customer knew exactly what was going on, each step of the way.
Last week, we had a customer inquire about an e-fax system, which is an online faxing service that processes faxes online and converts them into email messages. In this case, it would allow all six of their offices to direct faxes to one main online location, but still be separated by office. With the large amount of faxing, both in and out, each day, this solution makes perfect sense.
Some advantages to online faxing include; an end to paper jams, and buying ink, no bulky machine and the ability to fax from just about anywhere.
E-faxing not only increases the speed and ease of faxing but it’s better for the environment than traditional faxing practices!
Do you think an e-fax solution would work for your company? Email info@nowitworks.com for more information on this and other money saving products for your business.
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