Archive for the 'Now IT Works' Category

New Cyber Crime Threat Identified

Friday, September 9th, 2011

On Aug. 30, the news broke that a hacker calling himself “Comodohacker” made off with a Google authentication certificate on July 19, which allowed him to set up fraudulent Web pages under a legitimate Google domain name and harvest the personal information of anyone who visited his spoofed sites.

Read the rest of the article here from MSNBC“Cracked Digital Certificates Endanger ‘Web of Trust’”

Scary! So the 3 things that lead to this cyber-disaster were:

(1) easy to guess passwords,

(2) lack of antivirus software and

(3) not being patched to the latest security update.

Who’s been talking about that again? That’s right, Now IT Works.  Talk to your account manager about signing up for a Blue Steel Support Program today!

Did You Know?

Wednesday, September 7th, 2011

Did you know that nearly four out of five technology professionals believe employees are putting their companies at risk by failing to act safely online, according to new research. In a study by anti-virus firm Sophos, 79% of the IT workers polled said that in spite of their group’s instructions, many employees continue to open unsolicited e-mail messages and attachments, and to inadvertently download spyware from Web sites.

Be prepared – don’t let disaster strike your business computer network! Contact Now IT Works to learn how to protect your business from employees downloading games or illegal software that could open your network to evil forces from the internet such as viruses or spam.

Ask about PC Crash Protection today!

Now IT Links – Hurricane Edition

Friday, August 26th, 2011

For Now IT Works customers, please check your email for the important announcement regarding protecting your business technology this weekend. And to all our readers, please stay safe!

New Addition to Now IT Works Staff

Friday, July 15th, 2011

We are pleased to announce the addition of Carlos Perez to the technical team here at Now IT Works. Starting immediately Carlos will be handling helpdesk issues, both remotely and on-site. He comes to us with extensive experience in providing helpdesk support, as well as network infrastructure management.

Many of our Blue Steel customers have already begun speaking with and meeting Carlos over the last few days. Please join us in welcoming him – we are confident he will be an asset to our team.

Steps to Prevent Critical Data Loss (Part II of II)

Thursday, July 7th, 2011

Step 5: Replace your hard drive

Most hard drive manufacturers only warranty their hard drives for one year. For most brand-name desktop computers, you should try to replace your hard drive every 24 months. Replacing your hard drive might sound like a major upgrade but with common disk-cloning software available, moving your entire Windows setup and all programs isn’t very difficult any more. Take advantage of reinstalling your operating system on the new hard drive and rest assured you are starting with a fresh drive and no problems.

Step 6: Store your data in one folder, or use sub-folders

By this point, you already know that backups are important and you know you should be doing it – but you have data all over the place, right? Try spending a few minutes and move all your data to one location. Then you can create shortcuts to these locations from your desktop.

Step 7: Archive your data every 12 months

If your backups continue to grow in size, you may want to archive data that you aren’t using. Create a folder called “Archive” that lives outside the normal backup folder and move any data that you don’t use into this folder. You should burn this data onto two separate CD’s; one for your on-site use and the other should go to an off-site location. When the CD’s have been successfully burned and checked, you can empty the Archive folder and start over.

Step 8: Save your Outlook Express email

An item that is usually forgotten from the backup plan is Outlook Express email. By default, there are two types of files you need to backup – the first is .WAB (this is the Windows Address Book) and the other is .DBX (this is where all of your email lives – be careful, for every sub-folder you create, there will be a corresponding DBX file). In Outlook Express, click on Tools, Options, Maintenance – you can change the location of your DBX files to be placed inside of your single backup folder.

Steps to Prevent Critical Data Loss (Part I of II)

Tuesday, July 5th, 2011

A helpful post from our archives -

Step 1: Backup your data

If you’ve been told once, you’ve been told 100 times – back up your data. Here’s the hard truth – your hard drive is going to fail or it’s going to get wiped out by a virus or you are going to delete some extremely important information one unsuspecting afternoon. These things happen every day, every hour – somewhere. It’s 2008 and it’s easy to backup your data so make sure you are doing it.

Step 2: Check the backup logs

There is no way around it – consider this the “brushing your teeth” part of your day. It’s a pain sometimes but it has to be done consistently. You need to check a few things – make sure the backup actually ran, that it found your backup device and then ensure that the backup was not only complete but successful.

Step 3: Test your backups

So you’ve been backing up your data for the last 2 years to your CD burner and you figure you have it all under control, right? Have you ever actually verified that the backups are working? It’s crucial that you make sure the backups are copying your data and that it can be restored if needed. A good test would be to restore some piece of information every month or once a quarter – this will give you piece of mind in the event of a real disaster.

Step 4: Take your backups offsite

This is the most basic definition of disaster recovery. If your home or office is ever involved in an unfortunate disaster; burglary, fire/water damage or natural disaster, have a current copy of your data at an off-site location will put you in a better position to get back online.

Now IT Works Holiday Closing Announcement

Friday, July 1st, 2011

Please note that Now IT Works will be closed on Monday July 4th, in observance of the Independence Day holiday.

All support calls will be handled on the following business day.

Have a safe and healthy holiday weekend!

Now IT Works Holiday Closing Announcement

Friday, May 27th, 2011

Please note that Now IT Works will be closed on Monday, May 30th, in observance of the Memorial Day holiday.

All support calls will be handled on the following business day.

Have a safe and healthy holiday weekend!

How to Securely Save Your Passwords

Tuesday, May 17th, 2011

Here is a post from our archives – still relevant and designed to keep you and your passwords safe:

For those of you who still use the word ‘password’ as your password for all of your Internet logins – I have an idea that may help to make you more secure, without requiring you to remember all of the passwords.

Previously, I would help people create Excel documents that listed out all of the websites, usernames and passwords. Then we would password-protect the document with a master password. This way, users had all of their passwords in an easy-to-read document that could only be opened with a master password – this master password would be the only one they would need to remember.

Some folks liked this idea, others did not – most of them did not use this consistently.

I recently stumbled upon a new program that I think will help users with their passwords – it uses the same concept as I’ve just described, but additionally it has some really useful features.

This new program is called KeePass – you can download a free copy of this software here.

Here are a few reasons why I suggest KeePass:

(more…)

Happy April Fools’ Day

Friday, April 1st, 2011

It may be April 1st but don’t be a fool by falling for any of these pranks:

  • Tech-Crunch is running a series of funny but completely untrue technology stories today…

Have a great weekend everyone!