Customer Testimonials

Now IT Works is dedicated to exceeding your expectations, from the design of our products with fixed fees and response guarantees, to the day-to-day execution of your computer maintenance and service plan. With this concentrated focus on service, it’s no surprise that we have a 98% retention rate.

“I have relied on Chris Meacham and his team at Now IT Works for over 4 years to provide support for and information about the laptop computer I use for my business every day. In that time, they have always been able to find a prompt, efficient, and accurate solution to whatever problem I’ve come up with. Their response time is always good, often great, and their knowledge and expertise are impressive. Choosing Now IT Works to handle this company’s IT needs was a great decision. Thank you Chris!”

-Senior Mortgage Officer, Enfield, CT

“I could not be more impressed with the service or technical capabilities of Now IT Works. We are a small non-profit organization. We rely on our network as much as any other business, but we don’t have anyone on staff with the skills to maintain ourcomputers. The staff at Now IT Works speaks to us without any of the technical jargon. They can often repair problems remotely using software that allows them to see our computers. They are on-site immediately when we need them, and the problem is always fixed right the first time. I recommend Now IT Works to every business person I know.”

- Executive Director for non-profit organization, Manchester, CT

“The Now IT Works Support Team is outstanding. From the telephone support we receive to the remote sessions. They are a benchmark second to none in professionalism and customer satisfaction. For anyone who wants their business to succeed, I would recommend Now IT Works as a vital part of their team.”

-General Manager, Houston, TX

“Before signing up with Now IT Works, I had three hard drives fail at critical times. In one instance, I wasn’t able to restore parts of my data and I lost years worth of important emails. My actual cost of downtime during the last event was $4,350.

Since I signed up with Chris, I have not had a single issue. As a matter of fact, the system alerts me if my backups have failed. I can’t even imagine the losses I would have had without this proven system.”

Thanks for saving my business!

-Entrepreneur, Atlanta, GA

“Now IT Works grows with our business. They have technologies in place that will not only support our business at the current size, but also as we expand in the future. They do not put solutions that are for “right now” but solutions that are right. ”

- Corporate Controller, Fairfield, CT